Shipping Policy

Where we ship
We ship across India.

Shipping charges
Free shipping on all orders above Rs. 500. Orders below Rs. 500 carry a flat shipping fee of Rs. 50.

Order processing and dispatch
Orders placed on weekdays are dispatched within 24 hours. Orders placed on Saturday or Sunday are dispatched the following Monday.

Delivery timeline
Orders are typically delivered within 3 to 7 business days from dispatch, depending on your location.

Cash on Delivery
Cash on Delivery is available across India.

Damaged or incorrect items
We do not accept returns. If your order arrives damaged, we will replace it. Please contact us within 48 hours of delivery at support@petgourmet.in or +91 9100133666 with your order number and a photo of the item.

Contact
Sri Shanmukha Nutrition Pvt. Ltd.
Email: support@petgourmet.in · Phone: +91 9100133666
GSTIN: 36AEWFS2702R1Z5